Orders will be confirmed once you have completed the payment procedure.
You can pay via our selected payment services (iDeal, Bancontact, Mastercard & VISA).
Orders are processed the next working day by the No-Dig World TEAM.
If you have a question about a pending order, you can reach us at sales@nodigworld.com.
Shipping & delivery
Orders are shipped with the PostNL,Bpost or DPD Shipment Services. You will receive a track & trace code as soon as the shipment is accepted by the parcel service.
We always aim to deliver your order in the BeNeLux within 5 working days (Mon-Fri, excluding bank holidays). For UK, Germany & France, we aim to deliver within 10 working days.
All orders above €35,- are shipped free of charge within Europe.
Exchanges & returns
If you wish to return or exchange your ordered product, please contact us at sales@nodigworld.com to receive a return authorisation number. Returns sent without a return authorisation number will not be accepted.
Repairs & warranty
A standard warranty period of 12 months (from the delivery date) applies to the functional specifications of the product. More information can be found in our General Terms and Conditions.
If warranty applies, arrangements will be made to repair or replace the product after mutual agreement.
Ideas & complaints
Are you satisfied with our service? Tell others!
Not satisfied with our service? Please tell us! You can send all your complaints, questions & suggestions for improvement to sales@nodigworld.com. or just give us a call.
Other questions
Do you have a question not covered above? Let us know!
